About Tap

Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.

The People & Culture team

If you believe culture eats strategy for breakfast, grab a fork (or a chopstick) and join our people and culture team. We are growing fast, with new people joining every month. Help us build a diverse company culture worthy of all the amazingly talented, fun, and committed people we have managed to attract.

As a Tapster you will:

• Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company.
• Sustain a daily calendar of meetings and events.
• Prepare presentations, agendas, reports, special projects, and other documents in support of objectives for the organization.
• Arrange travel and accommodation for executives.
• Prepare expense reports.
• Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff.
• Draft and prepare correspondence for internal announcements, board meetings, and organisations that the executive is involved with
• Welcome the guests by greeting them in person or on the phone; answering or directing inquiries.
• Use discretion, confidentiality, and good judgment to handle sensitive information
• Perform additional duties as assigned by executives.
• Organise complex calendars and schedules; resolving any scheduling issues
• Manage daily office administration, including liaising with PRO and supporting HR and matters within the country
• Manage pantry orders
• Coordinate and manage with the facility management company:
  • Employee parking arrangements
  • Parking payments communication
  • Office lease agreement & insurance
  • Janitorial agreement renewals

• Provide basic level IT & Office Support:
  
  • Follow-up on internet renewal
  • Router replacement 
  • IT Assets Purchases, maintenance, repair & inventory
    
• Manage travel & logistics arrangements
• Answer landline phone calls
• Provide administrative support to the leadership team, including preparing reports, drafting correspondence, and assisting with other tasks as needed.
• Manage medical insurance renewal & follow up
• Other duties, as assigned based on the demands of the business and growth of the role
  

What you will bring to the party;

• 2+ years experience in a similar role, ideally within a tech start-up or a large tech business, supporting executive level individuals
• Demonstrable experience using Google Docs & Microsoft Office
• Experience In supporting local and international offices on administration led duties
• Excellent communication skills in English and ideally, Arabic
• A bubbly outgoing personality is essential for this role

Are you ready to shape the future of payments in MENA?