About Tap

Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.

The Innovation Team

Are you someone who can spot trends and identify what customers want before they even know it? If so, this might be the right team for you. Our innovation team of trendsetters analyse market trends and customer needs to ensure everything, such as our product look and feel, experience, and features, exceed our customer's expectations

As a Tapster you will:

• Define the vision, strategy, and roadmap for the Payment Routing & Orchestration product.
• Analyze business, customer, and regulatory requirements to prioritize product features.
• Continuously monitor market trends, competitor offerings, and scheme updates to keep the platform future-ready.
• Write clear, actionable user stories and acceptance criteria for the engineering team.
• Prioritize the product backlog based on business value, regulatory impact, and customer needs.
• Lead sprint planning, backlog grooming, and release management using JIRA.
• Track and report on KPIs such as routing success rates, latency improvements, and fraud reduction metrics.
• Collaborate with technical teams to design and refine APIs for routing and orchestration.
• Ensure API documentation is complete, clear, and suitable for both internal teams and external partners.
• Advocate for scalable and modular architecture decisions to support growth.
• Work with fraud and risk teams to integrate fraud detection and management systems into routing workflows
• Ensure product features comply with PCI-DSS, scheme rules, and regional regulatory frameworks.
• Act as the primary product representative for routing and orchestration, aligning stakeholders across product, compliance, engineering, and business teams.
• Provide regular updates on product progress, risks, and priorities to senior leadership.
• Build and maintain detailed product documentation, including flow diagrams and process maps. 

What you will bring to the party: 

• Proven experience as a Product Manager in fintech, payments, or transaction-heavy platforms.
• Deep understanding of payment gateways, acquirers, orchestration platforms, and scheme mandates.
• Familiarity with fraud management systems (rules-based and ML-driven).
• Strong experience with JIRA for backlog management and delivery tracking.
• Excellent skills in writing user stories, managing backlogs, and facilitating agile delivery.
• Strong analytical skills with experience in documentation, flowcharting, and process mapping.
• Exceptional communication and stakeholder management abilities.
• Experience with real-time transaction routing and open banking APIs.
• Knowledge of tokenization, 3DS 2.x, and orchestration logic.
• Exposure to microservices architectures and cloud platforms. 

  

Are you ready to shape the future of payments in MENA?